Crisis & Emergency Services

    Results: 25

  • Child Abuse Hotlines (2)
    RP-1500.1400-150

    Child Abuse Hotlines

    RP-1500.1400-150

    Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Child Abuse Medical Evaluations (1)
    LF-7000.1550

    Child Abuse Medical Evaluations

    LF-7000.1550

    Hospitals and clinics with multidisciplinary teams that conduct historical interviews and physical examinations of children to determine whether there are injuries or other forms of physical evidence that are consistent with neglect, emotional deprivation/failure to thrive, or physical or sexual abuse that constitute the battered child syndrome. Historical information supplied by the child in the medical interview may be used to establish a case for child abuse even in the absence of physical evidence.
  • Child Abuse Reporting/Emergency Response (2)
    PH-6500.1500-140

    Child Abuse Reporting/Emergency Response

    PH-6500.1500-140

    Programs that accept and respond to reports of child abuse or neglect. Services include assessment of the initial referral, assignment of an appropriate response time, consultation with the family to determine the nature of the problem and do initial case planning, and emergency placement services if the child is removed from the family by the police.
  • Crisis Intervention (6)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Crisis Intervention Hotlines/Helplines (1)
    RP-1500.1400

    Crisis Intervention Hotlines/Helplines

    RP-1500.1400

    Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
  • Crisis Shelter (1)
    BH-1800.1500

    Crisis Shelter

    BH-1800.1500

    Programs that provide a temporary place to stay for people who are unable to return to their own homes due to sexual assault, domestic violence, human trafficking or other problems. Also included are programs that provide motel vouchers for people who are in one of these situations.
  • Critical Incident Stress Debriefing (1)
    RP-8000.1500

    Critical Incident Stress Debriefing

    RP-8000.1500

    Programs that help individuals (e.g., paramedics, police officers, disaster workers) who have been involved in emergency operations under conditions of extreme stress or people who have experienced or witnessed a traumatic event such as workplace or school violence recover from the traumatizing effects of the experience utilizing a therapeutic technique which enables them to process the event and put it behind them. A CISD enables workers and others to discuss what happened, their role in the event, the impact of the experience and skills for coping with the after effects. A CISD will generally alleviate the acute stress responses which sometimes appear at the scene or immediately thereafter and will at least inhibit delayed stress reactions which can appear days, weeks or even months later.
  • Disaster Relief Services (1)
    TH-2600

    Disaster Relief Services

    TH-2600

    Programs that facilitate the exchange of information and/or provide short-term assistance, usually in the form of food, clothing, blankets, temporary shelter, furnishings, small appliances or temporary financial aid, for people who have suffered injuries or incurred losses due to a major disaster or large-scale emergency that disrupts the normal functioning of a community. The objective of disaster relief is to help individuals sustain their lives during the immediate aftermath of the event. NOTE: "Disaster Relief" is a category of services utilized by community human services agencies involved in disaster work. Government organizations do not recognize disaster relief as a formal part of the disaster cycle. Most of the services classified as disaster relief are considered by government to be part of disaster recovery and a few (e.g., disaster welfare inquiries) are categorized as disaster response.
  • Domestic Violence Hotlines (1)
    RP-1500.1400-200

    Domestic Violence Hotlines

    RP-1500.1400-200

    Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Domestic Violence Intervention Programs (5)
    FN-1500.9100-180

    Domestic Violence Intervention Programs

    FN-1500.9100-180

    Programs that offer classes or groups, sponsor victim panels or provide other interventions which help domestic violence offenders understand and take responsibility for their acts of violence and abuse; realize that their behavior is the result of their desire to gain power and control over their partner's life; and make a decision to stop their abuse by looking at the damaging effects of their actions on their relationships, partners, children and themselves. The group sessions address the tactics of power and control; describe the cycle of abuse; challenge stereotypical gender role expectations; and help abusers identify and articulate their feelings and recognize behavior, emotional and physical cues which signal escalating anger. Participants learn problem solving skills, negotiation and conflict resolution skills, stress management techniques, communication and listening skills and other skills that will help them develop and maintain positive, healthy partnerships; and may be ordered by the court to attend or self refer. The victim panels provide a venue which enables volunteers who have been subjected to abuse to describe the treatment they have endured and the impact on their lives.
  • Emergency Food (2)
    BD-1800

    Emergency Food

    BD-1800

    Programs that provide a limited amount of food for individuals or families during times of personal crisis, or for people who have no food or cannot afford to purchase food at retail costs.
  • Emergency Funds (6)
    TB-0700.2200-170

    Emergency Funds

    TB-0700.2200-170

    Foundations and other funding organizations that provide monetary support which recipient agencies may use to fund short-term needs in emergency situations (e.g., the temporary loss of an ongoing source of income).
  • Emergency Shelter (6)
    BH-1800

    Emergency Shelter

    BH-1800

    Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
  • Family Crisis Shelters (2)
    BH-1800.1500-200

    Family Crisis Shelters

    BH-1800.1500-200

    Programs that provide temporary emergency shelter for certain members of or entire families who are involved in or at risk for child abuse or neglect. Such facilities usually provide in-house individual, group and family counseling and the full range of other secondary services that are related to child abuse including referral to appropriate resources.
  • Mental Health Hotlines (2)
    RP-1500.1400-500

    Mental Health Hotlines

    RP-1500.1400-500

    Programs that provide immediate assistance for people whose emotional distress may range in severity from difficulty in coping with daily pressures to the crisis of a psychotic episode with the objective of defusing the crisis and helping the person develop a plan for establishing linkage with resources for ongoing assistance, if required. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Missing Persons Location Assistance (2)
    FN-5000

    Missing Persons Location Assistance

    FN-5000

    Programs that handle reports of people who have disappeared, assist people who need to locate an individual who has been reported as missing or with whom contact has been lost and/or help relatives establish that a missing individual has, in fact, died. Also included are programs that take and/or follow up on reports of sightings of people reported as missing.
  • Poison Control (1)
    LH-2700.6500

    Poison Control

    LH-2700.6500

    Programs that provide emergency information, usually on a 24-hour basis, for medical personnel or others who may need to take immediate corrective action to treat an individual who has been poisoned or to prevent such an occurrence.
  • Runaway/Homeless Youth Helplines (2)
    RP-1500.1400-700

    Runaway/Homeless Youth Helplines

    RP-1500.1400-700

    Programs that provide immediate assistance for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk of abuse. Included may be steps to ensure the youth's safety, information regarding the youth's rights and alternatives, and referrals for shelter, medical care, ongoing counseling or group support and other related services. Also included are programs that maintain a message relay system which allows runaways to contact their parents or other concerned individuals and receive messages from them. Helpline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Sexual Assault Shelters (1)
    BH-1800.1500-800

    Sexual Assault Shelters

    BH-1800.1500-800

    Programs that provide temporary emergency shelter for women who have been victimized by rape and/or other forms of sexual assault. Such facilities usually provide in-house individual, group and significant other counseling and the full range of other secondary services related to sexual assault including referral to appropriate resources.
  • Suicide Counseling (1)
    RP-1400.8000-825

    Suicide Counseling

    RP-1400.8000-825

    Programs that provide in-person individual, conjoint, family or group treatment for people who are experiencing an emotional crisis and are attempting to cope by threatening or attempting self-destruction; or for people who have experienced these feelings, made such threats or attempted to fatally harm themselves either on one occasion or repeatedly; and/or for the families and significant others of these people.
  • Suicide Issues (1)
    YZ-8420

    Suicide Issues

    YZ-8420

    Programs that provide information and/or services that deal with the topic of suicide.
  • Suicide Prevention Hotlines (3)
    RP-1500.1400-800

    Suicide Prevention Hotlines

    RP-1500.1400-800

    Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options on seeking further help. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Suicide Prevention Programs (2)
    RR-5150.5000-800

    Suicide Prevention Programs

    RR-5150.5000-800

    Programs that attempt to reduce the incidence of suicide through a variety of educational interventions which have the objective of exploring alternatives to self-harm or self-destruction. Suicide prevention programs help people understand the nature of the problem; the risk factors and warning signs; and sources for treatment and support. Included are prevention programs that address specific target populations as well as those that are intended to reach the community at large. Delivery formats may include printed materials, videos or websites that address the subject and presentations in schools and agencies and to family groups.
  • Telephone Reassurance (2)
    PH-1800.8500

    Telephone Reassurance

    PH-1800.8500

    Programs that contact frail elderly individuals, people with disabilities or others who are vulnerable by telephone on a regular basis to ensure their good health and safety, and to reassure them that help is available if and when they need it.
  • Youth Issues Lines (1)
    TJ-3200.9500

    Youth Issues Lines

    TJ-3200.9500

    Programs that provide telephone information about specific youth-related topics such as alcohol and drug abuse; child abuse; sexuality; sexually transmitted diseases; AIDS; birth control, pregnancy and choices; sexual assault; weight management; relationships; dealing with feelings; family concerns; dealing with rules; and school, career and life choices. Included are programs with tapes on specific topics that youth can select and access through a central number which are then played over the telephone, those that are staffed by live operators who can answer questions directly, and those that provide youth issues information via an Internet website.
 
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